FAQs

At Nuro, we're focused on how we can serve you and your community and how we can better everyday life. With our autonomous delivery service, we can bring groceries, prescriptions, hot food, and other locally sourced goods to areas of your city that are currently underserved. In the process, we can spare you the trip, so that you can spend your own time on the things and the people that matter most to you. With its specially designed size, weight, pedestrian-protecting front end, operating speed, electric propulsion, and cautious driving habits, Nuro is ready to begin service as a socially responsible neighborhood vehicle.

Yup! We use entirely electric vehicles powered by renewable energy. That means no emissions. And not only is it better for the environment, it's saving you the time you would have spent going to the store and back.

Our vehicles don't have drivers. Or passengers. We'll pull up right to your curb, and all you'll need to do is enter a code on the pin pad to access your order.

R2 is fully licensed, registered, and insured to operate on public roads in each of the states where we operate. It is the first autonomous vehicle to receive an approved exemption from the National Highway Traffic Safety Administration. See NHTSA's exemption approval. Nuro was the first company to be granted a commercial deployment permit by the State of California, and we comply with applicable regulations for autonomous vehicle operations in each of our operating locations.

We have been granted the first autonomous vehicle exemption from the US Dept of Transportation (DOT) and National Highway Traffic Safety Administration (NHTSA) as well as the first commercial deployment permit in the state of California. Nuro conducts our autonomous vehicle service in compliance with all state and local laws in California, Nevada, Texas, and Arizona.

The safest vehicle is a vehicle that lets you stay home while your goods come to you. Our bots are more nimble, narrower, and better able to prioritize the wellbeing of other road users. But that’s not just our opinion—read the research from Virginia Tech Transportation Institute that shows zero-occupant vehicle design can reduce the risk of death in a crash by nearly 60%.

Yes. Our cameras and sensors are able to see both small children and pets.

Our vehicles are designed to operate exclusively on public roads just like other cars and trucks. Nuro is not a sidewalk or bike lane robot.

We're always looking for great partners. Send an email to partners@nuro.ai, and we'll reach out.

A recent economic impact report by Steer found that delivery AVs will create and sustain 3.4 million jobs from 2025-2035 in the U.S. Creating a meaningful local delivery service requires long-term investments in communities and employees who will join us on our mission. That means more jobs, such as:
• Grocery store employees to pick and pack fresh food being delivered into our neighborhoods
• Mechanics and technicians to assemble and maintain an entirely new fleet of small electric vehicles
• Engineers to invent lighter-weight parts and components that make a vehicle safer on the roads
• Software developers to constantly iterate and improve upon autonomous vehicle driving systems.
• Fleet managers, environmental health and safety specialists, industrial designers, city and community engagement professionals, transportation planners, and a resurgence of other jobs across local retail businesses

Check out more info in the Steer report [ https://www.steergroup.com/pro...].

Nope. We partner with local retailers such as Kroger and Walmart to deliver purchases from your local store to your home.